Last updated: June 18, 2026
These Terms of Service ("Terms") are a binding agreement between you and GLAMRENO LLC ("GlamPOS," "we," "us," or "our"), the provider of the GlamPOS point-of-sale, scheduling, loyalty, payments-integration, and customer-engagement platform, including our mobile apps, websites, and SMS services (collectively, the "Service"). By creating an account, accessing, or using the Service — or, for salon customers, by checking in or agreeing to these Terms at a participating business — you agree to these Terms. If you do not agree, do not use the Service.
Please read Section 18 (Mandatory Arbitration & Class-Action Waiver) carefully. It affects how disputes are resolved and limits your right to sue in court or join a class action.
By using the Service you accept these Terms and our Privacy Policy, which is incorporated by reference. We may modify these Terms at any time; material changes are indicated by updating the "Last updated" date and, where appropriate, by additional notice. Continued use after changes take effect constitutes acceptance.
The Service is used by different types of users, and these Terms apply to each according to their role:
"You" means whichever of these applies to you. Some sections apply only to a particular role, as noted.
You must be at least 18 years old (or the age of majority where you live) to create an account. The Service is not directed to children under 13, and we do not knowingly collect their information. You agree to provide accurate information, to keep your login credentials and staff PINs confidential, and to be responsible for all activity under your account. Notify us promptly of any unauthorized use.
The features and limits available to you depend on your plan (for example, Free, Plus, or Pro), including location, staffing, and SMS allowances. We may add, change, or remove features and plans prospectively. Paid subscriptions may be sold through the Apple App Store or another platform and are subject to that platform's billing terms, including auto-renewal and cancellation rules. Fees are non-refundable except where required by law or the platform's policy.
Business Owners are responsible for their own business and for how they and their staff use the Service, including: complying with all applicable laws (tax, labor, employment, consumer-protection, payment-card, and privacy laws); the accuracy of prices, services, discounts, payroll, commissions, gift cards, and rewards they configure; managing staff access and the conduct of their staff; obtaining any consents required from their customers (including for SMS messaging) and honoring opt-outs; and their relationship with payment processors (see Section 8). GlamPOS provides software tools only. GlamPOS is not a party to the transaction between a business and its customers or staff, is not the employer of any staff, and is not responsible for the services a business provides to its customers.
If you use the Service as a manager, technician, or other staff member, you do so on behalf of, and under the authority of, the Business Owner who invited you. Your access and permissions are granted and may be changed or revoked by the Owner. Any disputes about wages, commissions, scheduling, or employment are between you and the business, not GlamPOS. Data you enter (sales, commissions, payroll figures, customer records) belongs to and is controlled by the business.
If you are a customer of a participating business, you may provide your name, phone number, and other details to join a loyalty program, earn and redeem points and rewards, book appointments, and (if you opt in) receive text messages. Rewards, points, gift cards, and offers are set and provided by the business, not by GlamPOS, and their value and terms are determined by the business. GlamPOS is not responsible for a business honoring its rewards, offers, or gift cards.
The Service integrates with third-party payment processors (such as Square) and may support additional payment methods. GlamPOS does not process, hold, or transfer funds and is not a money transmitter. Card and other electronic payments are handled by the applicable processor under its own terms and privacy policy, and your use of those services is subject to those terms. Card transaction fees, surcharges, tips, refunds, and chargebacks are configured and controlled by the Business Owner and the processor. GlamPOS is not responsible for processor outages, declined or returned transactions, fees, refunds, or disputes.
By opting in (for customers, typically by selecting the SMS option at check-in), you consent to receive recurring informational and promotional text messages from the participating business via GlamPOS, sent from our messaging number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, START to opt back in, and HELP for help. Consent to receive marketing texts is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. Business Owners are responsible for ensuring they have a lawful basis and proper consent (including under the TCPA) to message their customers.
You agree not to: (a) use the Service unlawfully or to send unlawful, harassing, or unsolicited messages; (b) violate the TCPA, CAN-SPAM, the Telemarketing Sales Rule, or other messaging, privacy, or consumer-protection laws; (c) access data you are not authorized to access; (d) reverse engineer, scrape, probe, or disrupt the Service or its security; (e) upload malware or infringing content; (f) misuse customer personal information; or (g) use the Service to build or assist a competing product. We may investigate and may suspend or terminate access for violations, and may report unlawful activity.
Except as expressly permitted, you may not resell, sublicense, rent, lease, or otherwise commercially exploit the Service or provide it to third parties outside your authorized business use.
You retain ownership of the data and content you submit. You grant GlamPOS a worldwide, non-exclusive license to host, process, and use that data to provide and improve the Service and as described in the Privacy Policy. Business Owners are the controllers of their customer and business data; GlamPOS processes it on their behalf.
The Service, including its software, design, text, graphics, and trademarks, is owned by GLAMRENO LLC and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, distribute, reverse engineer, or use our trademarks without our prior written consent. Rights in third-party content belong to their respective owners.
Your information is handled as described in our Privacy Policy. Using the Service constitutes acceptance of that policy. We do not sell your personal information, and SMS opt-in/consent data is never shared with third parties for their own marketing.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or accurate, or that messages will be delivered.
To the fullest extent permitted by law, GLAMRENO LLC and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, wages, or commissions, arising out of or relating to the Service, even if advised of the possibility. Our total aggregate liability for any claim relating to the Service will not exceed the greater of (a) the amounts you paid to GlamPOS for the Service in the three (3) months before the claim, or (b) US $100.
Some jurisdictions do not allow certain limitations; in those places the above applies to the maximum extent permitted.
Business Owners and staff users agree to indemnify, defend, and hold harmless GLAMRENO LLC and its officers, members, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from their use of the Service, their business operations, their messaging to customers, their content, or their violation of these Terms, third-party rights, or applicable law.
Please read this section carefully — it affects your legal rights.
Except for claims that may be brought in small-claims court, you and GLAMRENO LLC agree to resolve any dispute arising out of or relating to these Terms or the Service through final and binding individual arbitration, administered by the American Arbitration Association (AAA) under its applicable consumer or commercial rules. Judgment on the award may be entered in any court of competent jurisdiction.
You and GlamPOS waive the right to a jury trial and the right to participate in a class, collective, or representative action. Disputes must be brought only in your individual capacity.
If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and the rest of this Section remains in effect. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing us at the address in Section 22.
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. Subject to Section 18, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Atlantic County, New Jersey, and you consent to their jurisdiction. Any claim must be brought within one (1) year after it arises, to the extent permitted by law.
You may stop using the Service at any time, and account holders may request account deletion in the app. We may suspend or terminate access, with or without notice, if you violate these Terms or to protect the Service or other users. Upon termination your license to use the Service ends. Sections that by their nature should survive (including Sections 12–19 and 21) will survive.
These Terms, with the Privacy Policy, are the entire agreement between you and GlamPOS regarding the Service. No agency, partnership, or employment relationship is created. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them. Headings are for convenience only. We are not liable for failures caused by events beyond our reasonable control (force majeure).
We may provide notices to you electronically, including by email or in-app. Questions or notices to us should be sent to:
GLAMRENO LLC
3112 Sunset Ave, Atlantic City, NJ 08401
Email: vuhuy.contact@gmail.com